Monday, December 29, 2008

Attributes of Approachable Leaders, Pt. 2













Past Posts
ATTRIBUTE #1: Have conversations that change people.

Today's Post
ATTRIBUTE #2: Meet people wherever they are.

No judgments. No evaluations. No appraisals. No worries. That’s the way I feel when I hang out with my friend Dr. Tom Lipsitz. As a veteran psychiatrist, he’s seen just about everything. There’s no problem you can bring to him that he hasn’t been exposed to before. Now, that doesn’t mean he has the answers to everything. But it DOES man that he (1) listens attentively, (2) meets you wherever you are. Whew.

Here are three ways you can start LIVING this attribute today:

1. One word: “Wow.” It’s neutral, empathetic, non-judgmental and emotionally non-reactive. It buys you time, helps maintain composure and creates space in the conversation.

2. Articulate what’s occurring. Verbalize your observations. Dance in the moment. Respond to someone’s immediate experience.

3. Create a comfortable climate. Honor people’s feelings. Acknowledge rising thoughts. This creates a safe container in which the other person can share.

LET ME ASK YA THIS...
How are you meeting people where they are??

LET ME SUGGEST THIS...
For the list called, "13 Roles of the Listener," send an email to me, and I'll send you the list for free!

All Posts In This Series
ATTRIBUTE #1: Have conversations that change people.
ATTRIBUTE #2: Meet people where they are.
ATTRIBUTE #3: Vortex people in.
ATTRIBUTE #4: Share the spotlight.
ATTRIBUTE #5: Respond to what IS.

* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
scott@hellomynameisscott.com

Never the same speech twice.
Always about sticking yourself out there.

Watch The Nametag Guy in action here!