Wednesday, July 02, 2008

Three Words of Advice: Conversation












Great news!

Today I'll be starting a new post series called Three Words of Advice.

The idea for this project came about sort of accidentally. See, over the past few years I've been collecting chunks of advice in three-word form. (You may remember this post from last year.)

Then, in the past six months, I've been working on a series of ... well, they're not fully articles, not really essays, not exactly poems ... I don't know what they are.

Guess it doesn't matter.

But, they're based on some of those chunks of three-word advice that have been helpful to my personal and professional life.

Anyway, the structure is something a little different than what you're used to reading on my blog, so, enjoy!

(For future reference, www.threewordsofadvice.com will contain links to all posts in this series.)

Such as...

Encouragement

Listen

Avoid
* * * *

Communication, not information.
They’re NOT the same thing.

Conversation, not argument.
Too much resistance becomes counterproductive.

Conversation, not interrogation.
This isn’t Law & Order, partner.

Conversation, not lecture.
They need to participate and contribute.

Critique, don’t criticize.
Or else they won’t come back again.

Demonstrate, don’t assert.
That way they won’t become defensive.

Dialogue, not debate.
Organic, two-way conversation.

Disagree, not disagreeable.
One is fair, the other is annoying.

Don’t accuse, inform.
Stay objective, non-judgmental and calm.

Don’t hear, listen.
That means NOT talking.

Don’t inform, form.
Do so, and information will be incidental.

Don’t listen, understand.
Major difference between the two.

Don’t talk, DO.
Because action is eloquence.

Don’t do, BE.
Because who you ARE speaks louder than even action.

Editability, not accountability.
It’s more inviting and less threatening.

Encounter, not confrontation.
Because humans naturally avoid conflict.

Insinuate, don’t impose.
Let them give birth to their own understanding.

Listen, don’t fix.
Because people don’t like to be fixed.

LET ME ASK YA THIS...
What's your secret to successful conversation?

LET ME SUGGEST THIS...
For the list called, "5 Ways to Use Conversations as Laboratories," send an email to me, and I'll send you the list for free!

* * * *
Scott Ginsberg
That Guy with the Nametag
scott@hellomynameisscott.com

Nobody talking about your business?

Bummer. Perhaps I could help on a more personal, one-on-one basis.

Rent Scott's Brain today!