When I receive an email from an organization or business who has a question, wants to work together or just wants to chat, I do something called "Mixing the Medium™." Here's how it works:
1) The exact moment I finish reading the email, I get their phone number. If there's no email signature, I look at their email address or go to their website. If all I know is their company, I call directory assistance, look them up on City Search. Basically, I do anything I can to get their phone number within the next two minutes.
2) Then I call them right back.
3) "Hi, this is Scott Ginsberg - that guy with the nametag. Sorry I missed ya!" I say with a big smile on my face.
THEY LOVE IT. I have never done this without completely blowing the caller away. They respond with such excited phrases as "Wow, that was fast!" or "I'm impressed you called back already!"
LET ME ASK YA THIS...
How could you "Mix the Medium™"?
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Scott Ginsberg
Author/Speaker/That guy with the nametag
www.hellomynameisscott.com
Saturday, January 08, 2005
The smartest phone call you can make
1:47 PM
3 comments
3 comments:
Scott.
Reading your information I see you recommend name badges be worn on the right side. But in your photos you always wear one on the left side. So does it really matter?
Every resource on networking, business etiquette, meeting planning or interpersonal communication will tell you that nametags should be worn on the right. "They" say you should wear your nametag on the right hand side so it is visible in the direct line with your handshake. For the most part, I agree. And so do the majority people. This is one of the few nametag protocols most people are familiar with.
The truth about nametags is that it doesn't matter which side of your chest the nametag lays, as long as it's above your breastbone and readable from 10 feet away. For me, I wear it on the left side of my chest so it is most visible to oncoming traffic, as Americans walk on the right side of the street.
In the end, left/right is a moot point. This article explains some of the more important issues:
http://www.hellomynameisscott.com/?toInc=articles.php&CatID=7&ArticleID=1
Great question!
Dear Scott, thanks for another super article, i just love this site, thanks for the hard work.
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