Thursday, January 13, 2005

Bring your pet to long as it's not a Cobra

Great article called The Friendly Factor, which discusses various techniques used by businesses to create a friendly work environment.

My favorite tips:

1) Bring your pet and keep it in the store. Customers love this! Neil from Signs and Banners Today uses his dog, Angel. Pets are perfect front porches, they make people feel comfortable and encourage customers to come back.
(Note: Avoid pet cobras; they are supposedly "poisonous.")

2) Don't just wear nametags, spice up nametags. Add cities of origin, years of experience or other personal information to encourage and empower customers to engage with employees.


What do you do to create a friendly workplace?

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Scott Ginsberg
Author/Speaker/That guy with the nametag