
Great article called The Friendly Factor, which discusses various techniques used by businesses to create a friendly work environment.
My favorite tips:
1) Bring your pet and keep it in the store. Customers love this! Neil from Signs and Banners Today uses his dog, Angel. Pets are perfect front porches, they make people feel comfortable and encourage customers to come back.
(Note: Avoid pet cobras; they are supposedly "poisonous.")
2) Don't just wear nametags, spice up nametags. Add cities of origin, years of experience or other personal information to encourage and empower customers to engage with employees.
LET ME ASK YA THIS...
What do you do to create a friendly workplace?
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Scott Ginsberg
Author/Speaker/That guy with the nametag
www.hellomynameisscott.com
Thursday, January 13, 2005
Bring your pet to work...as long as it's not a Cobra
1:10 PM
2 comments






2 comments:
at a country "feed and seed" they have about three dogs and three cats that can come inside the store anytime, and are totally tame and can be petted. It certainly does feel like "home" to walk into that store. I recently moved to the big city, and I miss that store and that little town.
Dear Scott, thanks for another super article, i just love this site, thanks for the hard work.
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