People don't treat email with the same care as face to face interactions. It's almost as if they're so complacent with the speed of email that their ability to use it in an effective manner diminishes with every message. As a result, they're less approachable - even via technology.
Check out Scott Kirsner's fantastic article on email effectiveness called The Elements of Email Style.
Also read Joel Heffner's list of 14 Ways to Write Effective Emails
LET ME ASK YA THIS...
What's the most common problem in the emails you receive?
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Author/Speaker/That guy with the nametag
Friday, October 29, 2004